Refund policy
Return & Refund Policy
At AFLONA, customer satisfaction is our priority. If you receive a damaged, defective, incorrect, or missing item, please contact us within 7 days of delivery.
To request a return, refund, or replacement, please provide your order number along with clear photos or videos of the issue.
Contact Us
Email: support@aflona.com
WhatsApp Business: +91 95398 82323
Please do not return any item without prior approval from our support team. Unauthorized returns may not be accepted.
Refunds or replacements may be approved for:
• Damaged items
• Defective products
• Incorrect items received
• Items lost during shipping (after verification)
Refunds will not be provided for:
• Change of mind
• Normal wear and tear
• Damage caused by misuse or improper handling
• Returns sent without prior approval
Once your refund is approved, it will be processed to your original payment method within 5–10 business days, depending on your payment provider.
If you have any questions or need assistance, please contact us anytime.
Email: support@aflona.com
WhatsApp Business: +91 95398 82323